8/16/2023 0 Comments My package was stolen upsCheck with neighborsĬouriers are required to provide detailed information in the event that they leave a package with a neighbor. Then, contact the seller, who will either redeliver/locate the package, offer a refund, or reject the claim as invalid. If there was no delivery, double check that the delivery address provided was correct. AlfredCamera will store motion detected footage in its ‘Events’ history. If a package is listed as delivered but was never received, first check security camera footage captured around the time of delivery. What do I do if my package says delivered but I never got it? When items are reported missing, often the buyer later notices that they have entered an incorrect address for delivery, so it is also worth confirming the address on the order confirmation receipt. That way, you know exactly when your packages are arriving, and where they end up. Place any Alfred device to look out of the window at the front door, and motion detection will let you know the second someone appears. Knowing what’s happening with your deliveries is easy with AlfredCamera. With AlfredCamera, you can easily double-check this by looking at past footage. If a photo isn’t provided, it might not have been delivered in the first place. With contactless deliveries on the rise, delivery companies like Amazon, UPS, DPD and Fedex require their couriers to provide a photo of packages they leave outside. When a package goes missing, it is most likely a mistake in the delivery rather than a theft. Check the status of the delivery, security footage, and order information But remaining calm and following the steps below will help resolve the situation as fast as possible. There’s no denying it-realizing a package has been stolen sucks. They were easy to set up and adding additional cams are a breeze.’ – L Jo on Google Play.įor more examples of how users have been making the most of Alfred, head here. I finally purchased 3 cameras when they became available. ‘I’ve been using the Alfred system for over 2 years, utilizing my retired cell phones as cameras. Catch the porch pirate in the act and sound the siren to scare them off.Īdd an AlfredCam to the arsenal for just $29.99 to get infrared night vision in 1080p HD, ensuring that a keen eye can watch over the porch even in total darkness.ĭon’t just take our word for it – here’s what one user had to say about Alfred If a person is detected, AlfredCamera will notify the user immediately and start recording. Download the app and place the viewing device in the window so it can see the front door/porch area. (Source: Reddit)ĪlfredCamera lets users transform old phones into surveillance cameras in minutes. It may also capture what the thief looks like. A police report won’t be provided unless sufficient evidence of victimhood is provided. Buyers should also contact the police to report the stolen package.įootage of the theft is helpful for reporting a burglary to the police because it is proof of the theft. In either circumstance, buyers have to do the legwork to resolve the issue by contacting the seller or making a claim to the delivery company. Amazon’s A-to-Z Guarantee, for example, usually covers packages that have disappeared. Retailers that handle all stages of the purchase and delivery process, like Amazon, have more relaxed rules around missing packages. Generally, delivery companies do not accept responsibility for a stolen package if it has been a) successfully delivered and b) left in a designated ‘safe place’ with photographic proof. Missing Package Policies from Different Providersĭelivery companies create their own guarantees, terms, and conditions which outline responsibility for stolen packages, the most popular of which are listed below.Who is Responsible for Stolen Packages?. They can reach out to the seller or the carrier to help figure out what happened. If the stolen package was sent from a friend or relative, let them know it hasn't been delivered.
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